Accessibility Statement & Policy

We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure equal access to our website, mobile applications, and digital resources.

Accessibility Standards

To meet this commitment, our digital properties are designed and monitored to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which also align with the technical requirements of the Americans with Disabilities Act (ADA) Title II regulations and Section 508 of the Rehabilitation Act.

Our Ongoing Commitment

  • Comprehensive Digital Footprint: Our efforts apply to all web pages, web applications, mobile apps, digital documents (such as PDFs and fillable forms), and embedded media.
  • Third-Party Content: We actively encourage our vendors and third-party content providers to meet WCAG 2.1 Level AA conformance.
  • Continuous Testing: We utilize a combination of automated scanning tools, manual audits, and assistive technology testing (such as screen readers) to identify and remediate access barriers.

Compatibility & Assistive Technologies

Our website is designed to be compatible with modern web browsers (including Chrome, Safari, Edge, and Firefox) and common assistive technologies, including:
- Screen readers (such as NVDA, JAWS, and VoiceOver)
- Screen magnifiers and display customization software
- Speech recognition software and keyboard-only navigation

Feedback & Assistance

If you experience any difficulty accessing information on our website, or if you need material in an alternative format (such as large print, accessible PDF, audio, or Braille), please reach out to us.

To help us respond effectively, please provide:
1. The web address (URL) or description of the specific content you are trying to access.
2. The nature of the accessibility issue you encountered.
3. Your preferred contact method and preferred format for the response.

Contact Us:

Use our contact form.

We aim to respond to accessibility inquiries within [2–3 business days] and resolve barriers as promptly as possible.

Privacy Policy

What information is being collected?

If you do nothing during your visit but browse through the web site, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store only the following information about your visit:

  • The Internet domain (for example, “xcompany.com”) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our web site;
  • The type of browser and operating system used to access our site;
  • The date and time you access our site;
  • The pages you visit; and
  • If you linked to this web site from another web site, the address of that web site.

We use this information to help us make our site more useful to visitors — to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits. When you contact us, we collect the contact information necessary to respond to your request or provide the requested services. Cookie Use A cookie is a tiny piece of text that, with your permission, is placed on your computer’s hard drive. If your browser is set to notify you before accepting a cookie, you will receive a request for a cookie to be stored on your computer. This cookie, by itself, only tells us that a previous visitor has returned. It doesn’t tell us private information about you, unless you want to give us the information; it’s your choice. A cookie is used to retain your personal preferences on how you want to access this web site. We do not use a cookie to store your personal information; instead we will always authenticate who you are (using a password assigned by you) before preloading personal information in web forms for your convenience. We want to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you. We know that some citizens have concerns about cookies, but the benefit we both gain from their proper use is worthwhile.

Who is collecting information and who will it be shared with?

We do not share any individually identifiable information collected with any other agency. Vendors contracted to provide online services may have access to stored information, but do not utilize or share that information with any agency not involved in the process of providing the services requested.

How is it collected?

All personal information gathered is done so by users utilizing online software built for the purpose, or via email or webform.

Why is it being collected and how will it be used?

To answer your questions, provide adequate services, and analyze how we might do so better in the future. If you provide us contact information, we will use it to respond to your inquiry.

Florida Government in the Sunshine

Public Records
Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

 

Terms of Use

Conditions and Use

This site is provided as a service to the general public. Unauthorized attempts to upload or change information on this facility are prohibited

Continuous Improvement and Site Accuracy

This site will reflect continuous improvement; and therefore we make no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained in or linked to this website and associated sites. Although we try to ensure broken links do not exist, links to other Internet sites may have changed. If you encounter broken links, please report it to the website administrator; it will be assessed and corrected! We contract with vendors to provide some electronic services, and although we do our best, cannot guarantee 24/7 availability.

Copy Restrictions

Information on this website belongs to the owner and may not be copied, redistributed or used without permission. No photos, graphics or images from this site may be used in any way without permission.

Linking to this Website

Unless you are subsequently advised otherwise, you are granted permission to create hyperlinks to the content on this website, provided that the link accurately describes the content as it appears on the site. We reserve the right to revoke this permission, or access to specific links, at any time, and may discontinue links due to content management practices.

Under No Circumstances May You “Frame” The Website Or Its Content.

Each page within the website must be displayed in full, without any accompanying frame, border, margin, design, branding, trademark, advertising or promotional materials not originally displayed on the page within the site.